Handcraeft Terms and Conditions

Terms and Conditions

These are our terms and conditions. By placing an order with Handcraeft, you agree and all orders are subject to these terms and conditions. 

This website and all its content is operated by Handcraeft and is registered with the Chamber of Commerce Commerce (KvK) under the name Handcraeft and the number 61808148.

VAT number: NL002489754B63
Address: Friesestraatweg 29, 9718NB Groningen
Contact: +31(0)646918221 (in English) or email: hello@handcraeft.com


We are not liable for damage caused by use of our products. Compensation due to damage caused by the manufacturer or our own negligence cannot exceed the amount paid for the product. 

Handcraeft is not responsible for difficulties accessing our website due to issues outside our control. We cannot guarantee that the site or any individual feature of the site will be error or virus free. Be sure to always maintain protective safeguards on your devices.

Handcraeft will always make a good faith effort to represent accurate products and photo information and descriptions. The colors you see on your devices may vary. Please reach out to us if you have any questions.

Dutch law applies to our general terms and conditions and agreements that we conclude with you. All data and information on our site are subject to printing and typesetting errors.


Do you have a complaint? Please do reach out to us via email: hello@handcraeft.com. We want you to have a happy and pleasant experience with Handcraeft, so please let us know and we will respond to your complaint within 5 working days and work with you to find a suitable solution.

Prices and Payment

Unless otherwise stated, prices include 21% VAT (where applicable) and exclude shipping costs. Prices are subject to change without notice.

Please note that for international orders outside the EU, duties and taxes may apply. See the Shipping and Returns policy for more information here.

Handcraeft processes payments with the secure payment gateway Mollie Payments. Mollie takes steps to vigorously protect your personal data and complies with European Banking Authority’s guidelines on the security of internet payments. Learn more here

E-gift cards will soon be available for purchase and redemption in the Handcraeft webshop.

Shipping and Returns

Please see the Shipping & Returns policy here

Copyright and Intellectual Property Rights

The owner of the copyrights of this website is Handcraeft, excepting any information owned by third parties who have given information to use that information. Multiplication, duplication or reproduction of any kind is strictly prohibited without the express written consent from Handcraeft.