Orders are generally shipped within 1-2 days from the time your order is made. Orders made on Friday afternoons and over the weekend are shipped on Monday. Of course, there are always times when orders can go out the same day or ship a day later than usual, so these are general guidelines! You will receive a confirmation email when your order is shipped.

It depends on where you live. Handcraeft is based in The Netherlands, on the European continent. Packages to destinations within The Netherlands generally take 1-2 days, 1-4 weeks to European countries, and 3-7 weeks to the rest of the world. But honestly, during the COVID crisis, we all have to be a little bit flexible. I was shocked by some orders arriving in less than two weeks during the peak of the crisis, but I also saw tons of orders taking 3+ months between the months of April-July. If you need more speedy delivery, definitely choose a shipping method with tracking. All packages within The Netherlands include tracking automatically. If you need your package really fast, send me an email: hello@handcraeft.com and I’ll see what’s possible to arrange for you.

You are always welcome to get in touch via email! Please send me (Jennifer) a message to: hello@handcraeft.com, and I will do my best to get back to you as quickly as I can.