Frequently asked questions
About the shop
Handcraeft is a small, run-from-home business. At the moment, the shop is online-only. We have a new studio in the works, so stay tuned! You are always welcome to visit us virtually, in the webshop and on social media.
Handcraeft is a family-run business, based in the northern country of The Netherlands. Founded and operated by Jennifer Jansen, she gets help with all manner of errands, projects and tasks from her husband and daughter. Learn more here.
About my order
Please see the return policy here for all the details.
E-gift cards are coming soon! When they become available, purchased gift vouchers will be delivered via email and are available in €10, €25, €50, €100 or €200, and never expire.
Is your item a gift? Just let me know if the notes when you check out and I’ll wrapt it up nicely.
